Privacy Policy


Therapist Consultants Privacy Policy from Kats & Therapist Consultants on Vimeo.


Dr. David Kats: Hi, this is David Kats and Dr. Michael Perusich of Therapist Consultants and we have a tip for you. Everybody has a patient sign the HIPAA acknowledgment of privacy policies page when they come in, the one page form. That form says, "I have a privacy policy in place and I've offered it to the patient." You better have a privacy policy in place you better offer to the patient. Now, those policies are a lot of times about five or six pages long and they should be kept in the office and offered to the patient. Where do keep yours?

Dr. Michael Perusich: We usually keep ours right at the front desk. It's laminated, it's ready to go if any patient ever says I'd like to see it.

David: Yes. Some people put it in a notebook in the reception area. Some people have it posted on the wall. Some people offer everybody a separate copy. I wouldn't give everybody a separate copy. They don't...

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Collection Scripting

Therapist Consultants Collection Scripting from Kats & Therapist Consultants on Vimeo.


Dave Kats: Hi. This is Dave Kats and Dr. Michael Perusich with Therapist
Consultants and we have a video tip for you. There's a right way and a wrong way to
collect. There's right scripting and wrong scripting.
Dr. Michael Perusich: There is. Scripting is important when you're collecting money
from patients. You want to practice this. Little things like not saying "dollars". Let's
say, your charge for the session today is $150. You don't want to turn to the patient
and say, "Well, that'll be $150" because to the patient, that sounds like a lot of
money. If you just say, "Well, that'll $150 today. Would you like to pay that with cash,
check or charge"; It just really skims over it, not unethically, but it allows the patient
to just absorb that a little bit easier.
Dave: You said something also very good. If you give them a choice of yeses,
"Would you care to pay for that by cash, check or credit...

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Are your Patients Finishing Treatment?

Uncategorized May 15, 2018
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