Crisis and Add On Codes

billing Jun 11, 2019
 

Hi, this is Dave Kats with Therapist Consultants and I have a tip for you.

Do you remember when the new codes came out? We talked about so many different things with these codes. Something new that had been added was add-on codes. Well, I find that most therapists aren't using the add-on codes. There are certain add-on codes and I'm not going to list them for you but you can look them up. Just go to add-on codes for mental health practice, CPT add-on codes for mental health practice, and it will bring those add-on codes up. Some of the ways you use an add-on code is when a patient is in crisis, you bill your add-on codes. You bill those add-on codes or you bill a new code for a patient in crisis. You have to look at those things. Also, with things like play therapy or if you have language as a barrier, you can do an extra charge using these add-on codes. Like I said, I'm not going to list all the add-on codes for you or the other codes for you but make sure that you just look them...

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Supervisors

articles staff meeting Jun 04, 2019
 

Hi, this is Dave Kats with Therapist Consultant, and I have a tip for you.

I would encourage a lot of you to become supervisors so that you can supervise people that are not fully licensed. I find that supervising does a lot of good to build your practice and it does a lot of good as far as helping you to stay sharp in your training and in your therapy. In fact, I want you to think about how much value a person that you supervise has for you. The average person in the United States is going to meet with their supervisor, once a week, for about three years. Now, if they meet once a week for about three years, that's going to be 150 visits. If you have an average of 15 visits from a new patient, when you pick up somebody to supervise, you've actually picked up the equivalent of 10 new patients, as far as finances are concerned.

So, think about becoming a supervisor, usually, it's fairly easy. In our area, you have to go through a one-day training session, and then do some study on...

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Reviews

marketing May 28, 2019
 

This is Dave Kats with Therapist Consultants and I have a tip for you.

One of the ways you are going to get noticed on the internet is to have reviews. Now it used to be reviews were hard to get and when I talk to therapists they say, "We can't have patients leave reviews." It is okay for the patient to leave reviews but you can't ask for the review. You shouldn't ask them because it is unethical to ask them to leave a testimony. You can have your colleagues leave reviews. You can have your family leave reviews. You can have your friends write reviews and it's gotten much easier in the last six months. It used to be that you had to go to a desktop computer to leave a review, but now you can leave a review on your mobile phone. If you have an android phone it automatically comes loaded with Google Maps and if you have Google Maps you can leave a review for the therapist right from your mobile phone. It is very easy to do. Just look up the therapist's website and it will say write a...

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Interns

 

Hi. This is Dave Kats with Therapist Consultants and I have a tip for you.

There's a way that you can use people that are not fully licensed to benefit your clinic. Some interns are not fully licensed and cannot see patients but they can do administrative things in your office and they often do them for free or a very inexpensive rate. The other way to engage interns is to have the ones that can legally see patients help in your practice with the overflow of patients. At times what I see happening with interns in practices is this: the head therapist will charge $150 an hour. There are some people that come to your office that can't pay you $150 an hour. For those people, you can route them to your intern and they can charge whatever they want, $90 or $100 an hour, whatever you want them to charge and it gives you a way to treat everybody while you still remain at your full charge. I would think about this very seriously. I see so many practices who use interns to provide great...

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Low Paying Insurance

billing May 14, 2019
 

Hi, this is Dave Kats with Therapist Consultants, and I have a tip for you.

Maybe it's time to kick some of the low-paying insurance companies to the curb. You know, if you still accept insurance, one of the things that happen is some insurance companies pay very little, and we have kind of a rule of thumb for our clients who accept insurance, and that is if the insurance company is going to pay you a total of less than $68 for the session, you might as well kick that insurance company to the curb, get rid of them, and have those patients pay cash for their services when they come in, for their therapy. And you have to think about which ones that pay enough to stay with, and which ones that don't. Get rid of the ones that don't pay well and put those people on cash. You will see that your practice will increase and that your revenue will increase as a result. What I'd like you to do is take a mental note or go through your files and see which insurance companies pay less than...

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Rent a Room

income rent May 08, 2019
 

Hi, this is Dave Kats of Therapist Consultants and I have a tip for you.

We've talked about this one once before, but it's so unusual what I see, that I want to bring it up again. I would suggest, as a therapist, if you have any extra space, rent it out to another therapist. Now it could be that the only extra space you have is on weekends and evenings, and that's okay. I would rent that time out. I have a therapist in the greater Dallas area that does not work on Fridays. She works Monday through Thursday. So she rents out her office on Friday, Saturday and during the evenings. She rents it to two different therapists, so they split the time, and one pays $300/month, and one pays $350/month. Together that's $650 which pays her rent for that facility. So, it's really a great idea to do. Now, the reason I bring it up is because as a consultant, I talk to clients that are just getting in practice, and I talk to clients that have been in practice for a period of time, and they are...

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Optimized Website

marketing website Apr 30, 2019
 

Hi, this is Dave Kats for Therapist Consultants and I have a tip for you.

Everybody knows that they should have a website and pretty much every therapist now has a website, but some therapist websites are what I call cyberspace junk. They're floating around in cyberspace and nobody ever sees them; nobody ever goes to your website unless you direct them. They aren't going to find it by searching on the Internet because your website is not optimized. It's important to have a website. It's important to have a nice design on your website. It is far more important to have your website optimized so that it shows up when people are searching for you. Now, how do you optimize your website? One of the things you do to optimize your website is to make sure that your titles and subtitles on each page say something about counseling in your area, or your areas of expertise, and the area that you practice in. Let me give you an example. I used to put together a website that I thought was a nice...

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Newsletter

marketing motivation Apr 23, 2019
 

This is Dave Kats of Therapist Consultants and I have a tip for you.

One of the best things you can do to keep your practice full is to put out a newsletter on a monthly basis. It doesn't have to be much of a newsletter. An 8 and a half by 11 sheet of paper with print on one side is enough. Email it to your patients each month. I have a therapist with an e-mail list of 200 people, mostly patients. She sends out a newsletter every month and she never sends out a newsletter that she doesn't get a new patient or reactivation of an old patient. So I'm saying putting out an electronic newsletter is very important because it costs you nothing. Make sure you have the permission to send people these newsletters and be absolutely sure that when you send them out, you don't accidentally expose their e-mail addresses to other people. That would be a violation. I had a therapist once that sent out newsletters to about a 175 people and it had all the other people's names and e-mails listed and...

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Billing Software

 

Hi, this is Dave Kats and I have a tip for you. 

People a lot of times ask us, ‘what are the most prevalent and best software out for billing insurance?’. The first thing I would say is this, every therapist should be using their own software. Sometimes I see a therapist that accepts insurance and they will go to Blue Cross to file, Aetna to file, UHC to file. It is better having your own software. If you would like to have something free, I suggest that you use Practice Mate which is by Office Ally. Just look up Office Ally and Practice Mate. It has a great billing system and is absolutely free. If you are a cash practitioner, I would use this type of software to keep your practice organized and your notes organized. If you can afford to pay for software, there are two that have become the king of the hill in the last few years. These are Therapy Appointment and Therapy Notes. We use Therapy Appointment in our office, and we are fans of Therapy Appointment. It cost...

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Referral Directories

marketing Apr 09, 2019
 

Hi, this is Dave Kats from Therapist Consultants and I have a tip for you.

One of the things you must do if you're a therapist is get on all the pertinent professional referral directories, and, of course, the granddaddy of them all is psychologytoday.com. If you're not already listed on psychologytoday.com, you're making a big mistake, you have to get on psychologytoday.com. Now, psychologytoday.com charges about $30, where the rest of them generally charge about $20, but the $30 is well worth it. Now, in case you don't know what a professional referral directory is, it's just a website where you can list yourself, and information about you, and then people can call you or go to your website from that professional referral directory. Here's what I would suggest you do. There are lots of good companies, there's Psychologytoday.com, there's goodtherapy.org, there's therapy tribe, therapy nation, find a Christian therapist, there's a lot of different ones that you can go to. I'll let...

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