Employee Assistance Programs (EAPs)

daily huddle Jun 18, 2019
 

Hi. This is Dave Kats with Therapist Consultants and I have a tip for you.

Last week we talked about kicking some of the low payers to the curb. One of the things that naturally comes up from people when they respond to that is, "Well, if my practice is not yet full, can I keep these people?" And the answer is yes, you can. If your practice is not yet full and you do have those low-paying insurance companies and you want to stay with them and you're willing to work for the $40 or $50 or $60 that they give you, go ahead. More power to you. In fact, if your practice is not yet full, one of the things you can do to get it full is to talk to the Employee Assistance Programs (EAPs) in your area about you being the therapist for them. See, this is rarely done by a therapist and EAPs are always look for people to send their workers to. EAPs look for people to send their workers to. If you go in and talk to HR or whoever is in charge of the Employee Assistant Program and you say, "I'm...

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Getting Reviews

daily huddle marketing Apr 02, 2019
 

This is Dave Kats with Therapists Consultants, and I have a tip for you.

One of the best things you can do to improve your internet presence is very simple, and it's free. That's just getting people to review you, to give good reviews about you and your organization. Now, it's become easier than ever to give reviews. Right now, if you have an Android phone, you have Google Maps already downloaded. If you have Google Maps, you can look up your clinic, and then anybody that looks up your clinic can give a review. They'll give a five-star review. They just touch the fifth star, and they'll say, "What would you like to say?" and they'll say something good about you. They'll say, "Okay, this will be posted under your name." They say, "Fine. Post it." and the review is done. If you have an iPhone, you have to download Google Maps. Once you download Google Maps, you do exactly the same thing. Who can give you reviews? It's not professional, in most people's opinion, to have patients give...

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Articles

 

Hi. This is Dave Kats with Therapist Consultants and I have a tip for you.

One of the things you can do to stay active on the Internet is to write articles and put them on your website. What's the difference between somebody that six months ago was in practice, and went out of business and their Internet is still up there, the website's still up, and you, who six months ago were in business, are still in business but you haven't done anything with your website? How does the search engine even know that you're still in business? One of the ways you do it is by having articles posted on your website. I'd say about every two weeks. If you can put an article on your website about every two weeks, that's enough. The good news is the articles can be very short. I'm telling you that an article can be one paragraph. It is nice to be two or three paragraphs, but if it's just one paragraph, that's good. It doesn't necessarily have to be about your specialty. It can be about anything...

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Pay Per Click Advertising

 

Hi, this is Dave Kats with Therapist Consultants, and I have a tip for you.

Now, this tip isn't for everybody. We've been talking over about the last five weeks about how to have good internet presence. The last thing you want to talk about, I think you should consider pay-per-click advertising. I'll tell you that a lot of large offices in the therapy profession have pay-per-click advertising and it really pays for them. Now, what is pay-per-click advertising? Well, when you look on Google, when you search something on Google and it comes up, a lot of times, there's ads at the top of Google, or on Facebook, there'll be ads. Well, those are pay-per-click ads. Now, what does pay-per-click mean? It means that you put an ad on there, but you don't pay anything unless people click on it, and so you pay per click. Now, you can decide how much money to spend and you can spend as little as $100 a month. If you have a going concern and good practice, I would suggest that you consider...

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Your View of You

Hi, this is Dave Kats, for Therapist Consultants and I have a tip for you.

Have you ever thought of how you perceive yourself as a therapist? In other words, how good you feel about yourself as a therapist? How good a job you feel that you do? Well, I ran across an article that said that they're certain factors that determine how you feel about yourself as a therapist. Here they are, they were really six of them.

The first one was self-image. If you have a good self-image, you're going to think that you're a good therapist. If you have a bad self-image, you're going to think you're not so good a therapist. So that stands to reason.

The second one that was the size of your practice. If you have a large practice, if you have a successful practice, if you have a waiting list, naturally you think yourself a better therapist than the people that are struggling to get people to come in, and can't keep people under their care.

The third thing they talked about was having extra education....

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How Pts Perceive You

Hi, this is Dave Kats for Therapist Consultants, and I have a tip for you.

Have you ever wondered how your patients perceive you? How they see you as far as the value you play in their life? Well, there was an article written about how patients perceive their therapists, and there were seven things that made a difference in how the patients perceive you.

The first one is simply their need. If they have a problem that they desperately need help from, they see you as being much more important. For instance, if they desperately want to keep their marriage together, and you are helping them do that, then they see you as a very important part of their life. The second one was their personality. For instance, if they have a personality disorder of some kind, they may not see you as important as they could. The third one I thought was very interesting, it was your presentation. How you present yourself, how professional you look, how professional you act, the way you dress, and things...

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Setting Goals For Your Practice

All of us should be setting goals each month for the whole year.

In fact we encourage every client to set new patient goals, patient visit goals and collection goals by month for the whole year.

How do you set goals so they are logical? There are four or five things you have to consider. You can’t just pull a number out of the hat and say, “This is how many new patients I’m going to get” or “This is how many patient visits I’m going to see”. You have to have some reasoning behind it so that you can believe it and reach your goal. There is an old saying that says, “What the mind can conceive and the heart can believe you can achieve”. If you really believe that you’re going to hit your goals you’re going to probably hit them. The reason you’re going to believe that you’re going to hit your goals is, because there’s reasoning behind it.

Here’s the reasoning you have to use. When you set a goal,...

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Daily Huddle

 

David Kats: Hi this is Dr. David Kats and Dr. Michael Perusich, and we have of video tip for you. If you have staff, if you're working with staff, there's something that you need to do on a daily basis that's really going to make your office function a lot more smoothly. You're the king of this, so you explain it to them.

Michael Perusich: We started this a long time ago in our practice, and we call it the daily huddle. Right before, about 30 minutes before we open the doors, we get together as a group, as a staff, and we go over the schedule for that day. We talk about each and every patient that's on that schedule. We talk about what's going on with them. We talk about how their care is going. We talk about whether or not they're a new patient. What their condition might be.

Staff is able to ask questions about the progress of their care. What that does is it allows us to not only keep our patients present time consciousness, but we remember their names when they walk in the door....

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