This is Dave Kats with Therapist Consultants and I have a tip for you. You need to know a lot about your statistic in your practice, you need to know how many new patients you get, you need to know how many patients you see, you need to know how much money you collect. One of the important statistics that a lot of people don't look at is their PVA, that's their patient visit average and all it is, is an average of the number of times a patient comes in to see you during their lifetime.
Now, the way you compute a PVA is this, you take, let's say, on a monthly basis, you take your total visits for a month, and you divide it by your new patients for that same month, and that answer is your PVA. If you see 100 patient visits in a month, and you see 10 new patients, well, 100 divided by 10 is 10. Your PVA is 10. Now, I will tell you that if you do that, divide your total patient visits by your new patients, your answer should be between 12 and 15.
That's where the national averages, the national PVA average is 12 to 15. Do that and see if you're doing with the national averages as far as therapists are concerned, as far as number of times they're seeing their patients. If you do that you'll have better control your practice. This is Dave Kats. Thanks for listening.
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