Financial PolicyApr 10, 2023
Hi. This is Dave Kats, and I have a tip for you. One of the best things you can do to avoid disagreement and disgruntled patients is to go over your financial policy. I would say that a majority of times that patients are unhappy with therapists that we hear about is because they didn't understand their financial obligation. Now, chances are you explained it a little bit, chances are you were in the right, I'm sure you were, but they just don't understand it because it goes out of them so fast.
Here's what I suggest you do. Have, of course, a written policy, but don't just hand them that policy, go over the written policy because that way they know they'll be paying for no-shows and they know what the fee is for each service, and they know how they're going to be billed. Then you're going to have happy people because they're getting no surprises. You remember what's been recently just a No-Surprises Medical Act. Well, we have been enacting that for a long time and we think you should too.
By the way, if you are new to us, we have a podcast that goes on every week. You can tune into therapistconsultants.com. We do it every week. It's not just only for therapists, it's for the therapists' patients, and everybody just in the community at large. It talks about how to be a better person, how to improve yourself, how to find the good, the clean, the pure, and the powerful in life.
We have a fun community that we're gathering together and we want you to be part of it. Either go to Therapist Consultants, or to any place where you listen to podcasts and just look for my name, David Kats, K-A-T-S, and you'll find our podcast. We'd like you to become a regular listener. We enjoy the happiness that we have together. This is Dave Kats. Thanks for listening.
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