Verify Insurance
I have a practice tip for you.
If you take insurance, there’s a way to verify insurance and a way not to do it. At TC, we have two general rules that we teach therapists regarding insurance verification.
Verifying Insurance Rule #1: Verify insurance by phone.
If you take insurance, there’s a way to verify insurance and a way not to do it. At TC, we have two general rules that we teach therapists regarding insurance verification.
Verifying Insurance Rule #1: Verify insurance by phone.
- Everybody knows that most insurance companies allow you to verify a patient’s insurance online.
- I suggest that you don’t use the online method. There are too many loopholes and too many things they don’t tell you when you verify online.
- If you verify by phone you may have to wait a while, but you can get all your questions answered. That way, you won’t make a mistake in billing the patient.
Verifying Insurance Rule #2: Verify insurance BEFORE the patient comes in for the first visit.
- Dr. David Kats, D.C.
- Sometimes it’s hard to find the time to verify insurance by phone, but it’s very important you verify insurance before the first visit.
- You may lose some time, but you lose even more time when you see someone for several visits and then figure out that they don’t have insurance or have a much higher copay than you thought.
- It can be nearly impossible to collect the extra money from the patient once you realize your mistake.
- Dr. David Kats, D.C.
